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If you’re currently trying to resolve this mouse problem on your Windows 10 computer, this article will provide you with some troubleshooting steps that should help you in resolving the issue. In this case, you should be able to solve the problem by upgrading to a better PSU or by getting a USB hub with an external power adapter. If your USB-connected devices are drawing more power than your PSU is capable of supplying, you might encounter this issue. Power draw issue – Your PSU (Power Supply Unit) can also be responsible for these random mouse disconnects.So if this scenario is applicable, you should be able to resolve the issue by installing every pending update. Since then, MS corrected the issue by a hotfix available on all Windows 10 versions. Windows 10 glitch – Around June 2018, Microsoft introduced an update that is known to cause random disconnects with USB connected peripherals.
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If this scenario is applicable, you should be able to resolve the issue by uninstalling your current driver and installing the latest version from your manufacturer’s website. In most cases, the issue is created by Windows Update (WU) because it installs the wrong driver. Outdated or corrupted driver version – The random disconnects are reported in conjunction with an incomplete, outdated, or incorrect mouse driver.In this case, you should be able to resolve the issue by disconnecting the device responsible for the EMI.
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Based on user reports, this is commonly occurring on portable computers (laptops, ultrabooks, etc) by portable fans and coolers that are connected through USB.
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An EMI is causing the random mouse disconnects – As several users have reported, this particular issue can also occur due to constant electromagnetic interference.If this scenario is applicable, you can resolve the issue by modifying your power plan to stop using USB selective. USB Suspend is enabled for the power plan – Even if you ensured that the USB port is not permitted to use Selective suspend, your current power plan might override that setting and turn the feature back on.In this case, you should be able to resolve the issue by disabling automatic USB suspend mode via Device Manager.
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If the HID device is configured to make use of Automatic USB suspend, you might experience mouse disconnects during idle periods.
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